An alarm system is intended to protect your home. But what occurs if your home security alarms go off in Evanston? What should you do to be certain you and your loved ones are secure?
Your first priority is to remain calm. Know that your 24/7 monitoring specialists are there for you. Then take the steps described below to be fully equipped to handle any crisis at your property.
Our Dedicated Representatives Help You Stay Safe
A security monitoring representative is alerted in an instant whenever your Evanston home security alarms go off. After a representative is alerted, they will call you as quickly as possible to figure out what triggered the security system. Your alarm can trip for several different reasons, including:
In circumstances when the alarm was set off by accident—like forgetting that your sensors are turned on when you unlock a door— a monitoring specialist will contact you and find out if you need help. Give them your passcode, and they will turn off the alarm.
If you have an urgent situation, the monitoring agent will send out first responders, including law enforcement, firefighters, and medical professionals, to your home. They can also act as the point of contact if nobody is home. The monitoring agent can also apprise emergency services on which component was set off, giving them a forewarning for what could be a hazardous environment. Then the agent will remain on the phone with you to assist in keeping you in control and let you know what to do next.
Here’s What You Should Do if Your Alarm Goes Off In Evanston
Waking up in the dead of night to a security warning echoing through your house can be understandably frightening—particularly if you don’t know why it’s going off. The most important thing you should do is remain calm and proceed with the following:
Before anything else, get somewhere safe. Round up all members of your family including pets as quick as you can and relocate to a shielded space within your residence or leave the premises entirely. It's a common tendency to feel like you need to deal with the problem in your home, but this may put you and your family at greater risk. Instead, concentrate on attempting to keep yourself and your family secure and let the professionals handle the crisis.
Finally, keep in constant communication with your monitoring team and first responders. You are able to be conferenced in, so representatives of each team are speaking on the same line. On the other hand, if you’re not able to get a direct call to emergency services, get alerts through text messages. Even if it’s only a false alarm, it's a good idea to thoroughly communicate with all teams so you will be ready should a real emergency happen.
Defend Against All Security Risks in Evanston with Secure24 Alarm Systems
From false alarms to actual emergencies, Secure24 Alarm Systems works hard to make sure your family and your home are secured. With 24-hour monitoring, smart locking systems, and a range of sensors, your property will turn into the secured refuge you intended it to be. Design the perfect home security plan by filling out the form on this page or dial (847) 268-7321 to speak with a member of our team.